Shipping Policy

Version 1.0
Last updated: 16/10/2025

At Chaorg, every product is made to order. We operate using a print-on-demand model through our trusted UK fulfilment partner, ensuring that each item is created specifically for you once your order is placed.

Production & Dispatch

Because your product is printed only when you order it, production typically takes 2–5 business days. Once printed, your item is carefully packaged and shipped directly from our fulfilment partners UK facility.

Estimated delivery time: 5–10 business days total, depending on your location and local postal services.

Why Print-On-Demand

Our on-demand production model offers several advantages:

No mass production waste: We only create what’s needed, reducing overstock and landfill waste.
Higher quality control: Each item is printed individually, ensuring consistent quality and finish.
Sustainable fulfilment: Local UK production minimises transport emissions and supports more efficient supply chains.
Unique to you: Every piece is made fresh to order — not pulled from a warehouse shelf.

Shipping Rates

Shipping costs are calculated at checkout and vary depending on your location, product weight, and quantity. We currently ship within the United Kingdom. International shipping options may be introduced in the future.

Order Tracking

Once your order has been fulfilled, you’ll receive an email confirmation with tracking information so you can follow your delivery’s progress in real time.

Questions

If you experience any issues with your order or delivery, please contact us at operations@chaorg.store, and we’ll get back to you as soon as possible.